Student Information Service

If you have a question or need support, contact the friendly team in the Student Information Service (SIS). You can call us, email us or speak to us in person.

We can answer a wide range of questions. If we don’t have the answer, or if you need support from a specialist team, we’ll put you in touch with the right people.

Microsoft issues 13 November

Microsoft is experiencing a global issue affecting access to and features within its services. This may affect Microsoft 365 Services, including Outlook and Teams. 

Please contact the Student Information Service (SIS) today by phone or in-person at our information points (between 9am and 5pm) as email may be affected.

IT are monitoring updates from Microsoft and will update their service status page as more information becomes available.

Call us

• Phone the Student Information Service (from inside the UK): 0800 915 0402. You won’t be charged for calling this number.
• Phone the Student Information Service (from outside the UK): +44 (0)113 343 7000.

Our phone lines are open 9am to 5pm, Monday to Friday.

Email us

• Email the Student Information Service at studentinfo@leeds.ac.uk.

Speak to us in person

Our Information Points are open 9am to 5pm, Monday to Friday.

• Parkinson Building
  • Parkinson Building on our campus map
  • Parkinson Building on Google Maps
• Chemical and Process Engineering
  • School of Chemical and Process Engineering on our campus map
  • School of Chemical and Process Engineering on Google Maps
• Maurice Keyworth Building
  • Maurice Keyworth Building on our campus map
  • Maurice Keyworth Building on Google Maps
• Worsley Building
  • Worsley Building on our campus map
  • Worsley Building on Google Maps
• Marjorie and Arnold Ziff Building
  • Marjorie and Arnold Ziff Building on our campus map
  • Marjorie and Arnold Ziff Building on Google Maps

Each Student Information Point is staffed by friendly advisors, and student ambassadors when we are busy.

You can chat to us about any aspect of University life, at the information point or in private. Our team will listen to your situation and give you information, advice and tips on what to do next.

What we can help with

Get in touch with the Student Information Service with any questions about your time at Leeds. Hot topics all year round include:

• requests for help with administrative tasks
• checking dates and deadlines
• questions about how things work 
• queries about where to get help
• updating us on personal situations and circumstances.

We can help with everything from preparing to come to Leeds, registering when you arrive, and support right through to graduation. Speak to us before you arrive, while you are here or when you are alumni.